06 CPE Service Solution
Challenge:
Car Rental Company Seeks Low-Hassle Quick-Ship Relationship to Keep Equipment Up-to-Date
Solution:
A company with locations across the nation needed a CPE provider with a system that drives as smoothly as their car rental process. When a problem occurs, the required equipment has to be configured and shipped within 24 hrs. and is all tracked and managed with an inventory control system and convenient RMA labels to make replacements and updates as easy as possible. The status of the ticket can be checked in CCS’s custom project management software—SupportPath™—at any time. CCS made it effortless for them to keep their equipment up-to-date so their business continues to run full speed ahead.
Challenge:
Car Rental Company Seeks Low-Hassle Quick-Ship Relationship to Keep Equipment Up-to-Date
Solution:
A company with locations across the nation needed a CPE provider with a system that drives as smoothly as their car rental process. When a problem occurs, the required equipment has to be configured and shipped within 24 hrs. and is all tracked and managed with an inventory control system and convenient RMA labels to make replacements and updates as easy as possible. The status of the ticket can be checked in CCS’s custom project management software—SupportPath™—at any time. CCS made it effortless for them to keep their equipment up-to-date so their business continues to run full speed ahead.