01 Nationwide Retailer Upgrades Network with Urgent Timeline
Challenge:
A national clothing retailer not only needs to refashion their network style, but also needs a way to manage their expanding CPE needs.
Solution:
With over 2,000 locations in need of network upgrades as quickly as possible, this large end user came to CCS expecting tailor-made solutions at an affordable cost. Within 12 weeks, CCS defined the scope of work and deployed technicians for router and switch upgrades to retail locations all across the North American continent. The client had also bought used equipment that CCS refurbished and adapted to their processes to assist them in maintaining their budget on this large scale endeavor. To address the client’s additional need to keep track of their growing CPE inventory life cycle, CCS developed a tool that will manage the equipment status for the life cycle of their investment. The client can now easily access the most up-to-date information of their equipment and future services rendered through CCS’s custom project management software: SupportPath™. Two years later, CCS continues to maintain a strong pattern of quality service with this partner.
Challenge:
A national clothing retailer not only needs to refashion their network style, but also needs a way to manage their expanding CPE needs.
Solution:
With over 2,000 locations in need of network upgrades as quickly as possible, this large end user came to CCS expecting tailor-made solutions at an affordable cost. Within 12 weeks, CCS defined the scope of work and deployed technicians for router and switch upgrades to retail locations all across the North American continent. The client had also bought used equipment that CCS refurbished and adapted to their processes to assist them in maintaining their budget on this large scale endeavor. To address the client’s additional need to keep track of their growing CPE inventory life cycle, CCS developed a tool that will manage the equipment status for the life cycle of their investment. The client can now easily access the most up-to-date information of their equipment and future services rendered through CCS’s custom project management software: SupportPath™. Two years later, CCS continues to maintain a strong pattern of quality service with this partner.